Newsky888 takes the protection of your personal data seriously. This Privacy Policy clearly explains how we collect, use, store, and safeguard your information as a member in Malaysia.
Updated: 1 January 2026Six core pillars of our Privacy Policy to protect your information
All personal data of newsky888 members is stored on secure servers protected by 256-bit SSL encryption. Access to the member database is restricted to authorised personnel only and is regularly audited by independent third parties.
Newsky888 has never and will never sell, rent, or share members' personal data with third parties for marketing purposes. Your information is used solely for platform operations and to improve our services to you.
As a newsky888 member, you have the right to access, correct, download, or request the deletion of your personal data at any time. Such requests can be made through your account settings or by contacting our support team.
The newsky888 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously update our policies and internal procedures whenever relevant legislation in Malaysia is amended.
Your financial information — including Touch 'n Go eWallet, DuitNow, GrabPay, FPX, and other payment method details — is never stored in full on our servers. We use secure payment tokens and comply with PCI-DSS standards.
You have full control over the types of marketing communications you receive from newsky888. Unsubscribe from promotional emails, SMS notifications, or push alerts at any time through your account settings page — no hassle required.
Key Summary: This Privacy Policy outlines newsky888's personal data protection practices for all members and users in Malaysia. By using the newsky888 platform, you agree to the collection and use of your information as described in this document. Please read it carefully.
Newsky888 ("we", "our platform") places the highest importance on the privacy and security of personal data belonging to every member and user of our platform in Malaysia. This Privacy Policy has been crafted to clearly and transparently explain how we handle your personal information — from the moment you register through to your everyday use of our services.
This newsky888 Privacy Policy applies to all information collected through the newsky888.com website, the newsky888 mobile app, and all our official communication channels, including email, live chat, and customer support WhatsApp.
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all related regulations in force in Malaysia. Any material changes to this Privacy Policy will be communicated to you via your registered email or an in-platform notification.
Newsky888 collects various categories of personal information to enable us to provide you with a safe, seamless, and high-quality service. Below is a full breakdown of the types of information we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, gender, nationality | Registration form, KYC process |
| Contact Information | Email address, mobile number, Malaysian residential address | Registration form, profile updates |
| Financial Information | Payment methods (Touch 'n Go, DuitNow, FPX), RM transaction history | Deposit and withdrawal process |
| Gaming Activity Data | Betting history, preferred games, total wins/losses | Automatically by the platform system |
| Technical Data | IP address, device type, operating system, web browser, network location | System logs, cookies, tracking technologies |
| Communication Data | Customer support chat records, enquiry emails, feedback | Direct interaction with our team |
Voluntary Collection: newsky888 only collects information that is strictly necessary for the stated purposes. We do not collect sensitive information such as health data, religious beliefs, or political affiliations. All information you provide is voluntary, but required for us to deliver our full range of services to you.
Newsky888 uses the personal information collected solely for legitimate purposes directly related to providing platform services to members in Malaysia. The following are the primary purposes for which your data is used:
Registration & Account Management: Processing new member registrations, verifying identity through the KYC process, managing existing accounts, and ensuring the security of your newsky888 account login.
Financial Transaction Processing: Process deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX, and manage withdrawals to your Malaysian bank account quickly and securely.
Gaming Service Delivery: Access the full range of newsky888 games — slots, roulette, poker, blackjack, Malaysia Super League and EPL Sports Betting, badminton, e-sports, and jackpot.
Customer Support: Answer enquiries, resolve complaints, and provide technical assistance via live chat, email, and WhatsApp, 24 hours a day, 7 days a week.
Fraud Prevention & Security: Detect and prevent fraudulent activity, money laundering, multiple account ownership, and any misuse of the newsky888 platform.
Marketing Communications (with consent): Send you information about newsky888 promotions, bonuses, and exclusive offers via email, SMS, or notifications — only where you have given your consent.
Platform Improvements: Analyse aggregated, anonymised usage patterns to continuously improve the user experience, game performance, and interface of the newsky888 platform.
Newsky888 does not sell, rent, or share members' personal data with third parties for their own marketing purposes. However, there are limited situations where we need to share certain information with the following parties to keep the platform running:
Payment Service Providers: We share the necessary transaction details with payment providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX partner banks solely for the purpose of processing your financial transactions.
Game Software Providers: Minimum necessary information is shared with internationally licensed game software providers to enable your access to slots, Live Casino, and table games on the newsky888 platform.
Identity Verification Agency (KYC): To meet our legal compliance obligations, we work with accredited KYC service providers to verify new members' identities and maintain the integrity of the platform.
Regulatory Authorities: newsky888 may disclose member information to competent Malaysian authorities such as Bank Negara Malaysia, the Royal Malaysia Police, or other regulatory bodies when required by law or court order.
Confidentiality Agreement: All third-party partners working with newsky888 are bound by strict confidentiality agreements and are required to uphold data protection standards equivalent to or higher than our own. They may only use your data for the specified purposes agreed upon.
Newsky888 implements multiple layers of technical and organisational safeguards to keep your personal data secure at all times. Data security is not just a promise — it is a core operational priority for us every day.
256-bit SSL Encryption: All communications between your device and newsky888's servers are encrypted using TLS 1.3 — the same standard used by major financial institutions in Malaysia.
Two-Factor Authentication (2FA): We strongly encourage two-factor authentication for all newsky888 member accounts to add an extra layer of security to your login process.
Secure Server Infrastructure: Member data is stored in high-grade data centres with strict physical access controls, fire protection systems, and automatic backups to prevent data loss.
24/7 Continuous Monitoring: newsky888's security systems monitor platform activity in real time to detect any unauthorised access attempts, transaction anomalies, or cybersecurity threats.
Independent Security Audit: newsky888 undergoes independent third-party security audits at least once a year. Our RNG (Random Number Generator) system is also certified by accredited international testing bodies to ensure the fairness of every game offered to our members in Malaysia.
Newsky888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Essential Cookies (Required): Required for core platform functions such as login verification, session management, and account security. These cookies cannot be disabled without affecting the functionality of the newsky888 platform.
Analytics Cookies: Helps us understand how members use our platform — most visited pages, time spent, and navigation patterns. This data is used in aggregate form to improve the platform.
Preference Cookies: Save your preferences such as interface language, display settings, and favourite games so you don't need to reconfigure them each time you log in to newsky888.
Marketing Cookies (with consent): Used to display more relevant newsky888 ads and promotions to you. You can disable these marketing cookies at any time through your web browser settings.
You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality or your experience on the newsky888 platform.
Newsky888 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Retention periods vary by data category:
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout active account + 5 years | Service operations & legal compliance |
| Financial transaction records | 7 years after the transaction | Malaysia Income Tax Act Requirements |
| KYC & identity records | 5 years after account closure | AML/CFT obligations under Malaysian law |
| Support communication logs | 2 years | Service referrals & dispute resolution |
| Analytics data (anonymised) | Indefinitely | Platform improvements (non-identifiable data) |
Once the retention period expires, your data will be securely deleted or permanently anonymised in accordance with newsky888's internally audited procedures.
As a registered newsky888 member in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA):
Request a copy of all personal data we hold about you.
Update or correct inaccurate or outdated data.
Request the deletion of your personal data, subject to legal obligations.
Object to the processing of your data for direct marketing purposes.
Receive your data in a machine-readable format for portability.
Request restriction of the processing of your data in certain circumstances.
To exercise any of the above rights, please contact the newsky888 Data Protection Officer via email support@newsky888.com with the subject line "PDPA Rights Request". We will process your request within 21 business days as required under Malaysia's PDPA.
Newsky888 is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.
Should we discover that we have inadvertently collected information from underage children or minors, we will take immediate action to delete that information and close the account in question. Age verification is carried out during registration and throughout the KYC process to ensure compliance with this policy.
Report an Underage Account: If you suspect that a person under the age of 18 is using the newsky888 platform, please report it to us immediately via email support@newsky888.com. We will investigate and take prompt action.
Newsky888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technological developments, or new Malaysian legal requirements.
When material amendments occur — meaning changes that significantly affect how we handle your personal data — we will notify you via your registered email or a prominent in-platform notification at least 14 days before the changes take effect.
Minor amendments such as grammatical corrections, clarifications, or additional information that do not affect your fundamental rights may be implemented without prior notice. The "Updated" date at the top of this page reflects the date of the most recent amendment. Your continued use of the newsky888 platform after the effective date of any amendment constitutes your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how newsky888 handles your personal data, please contact our Data Protection Officer through the following channels:
Privacy Email: support@newsky888.com — Use the subject line "Privacy Policy Enquiry" or "PDPA Rights Request". Our average response time is within 4 hours for general enquiries and 21 business days for formal PDPA requests.
Live Chat: Click the chat icon at the bottom right of the newsky888 platform. Our support team is available in Bahasa Malaysia, English, and Mandarin 24/7.
WhatsApp: Contact us via WhatsApp for quick assistance with privacy and account security matters. Available 24 hours a day, 7 days a week, including Malaysian public holidays.
For more information about your rights and our responsibilities, please also refer to our Terms & Conditions and Responsible Gaming us.
Your privacy and security are our top priority. Register today and enjoy a safe, fair, and protected gaming experience alongside more than 500,000 Malaysian members.
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